Terms and Conditions


Business Days & Holidays

Our business hours are Monday through Friday, 9:00 AM - 5:30 PM EST.

Orders do not ship from our warehouse on the following holidays:


Payment

We accept the following forms of payment:

Sales Tax

Sales tax is currently applied to the majority of shipping addresses within the United States. For additional information please contact concierge@celaracollection.com.


Price Adjustment

Prices are subject to change at any time. We reserve the right to cancel orders that have incorrect prices from any technical or administrative errors that may occur on our end.


Warranty

CELARA warrants all product offered on our E-Commerce site against defects in materials and workmanship under ordinary consumer uses for a period of one (1) year from the date of original purchase. During warranty periods, if a defect arises in the product, we will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, at our expense, (ii) replace the product with a new product that is equivalent to the product that is to be replaced, or (iii) refund to you all or part of the purchase price of the product. CELARA does not have any obligation to repair, replace, or refund until the defective product is returned to us. A replacement product assumes the remaining warranty of the original product or 90 days from the date of replacement or repair, whichever period is longer. When a refund is given, the returned product becomes CELARA’s property. The warranty does not entitle you to replacement or refunds for lost or stolen items. General wear and tear or misuses of the product are not covered under the warranty.


Privacy Policy

At CELARA, we appreciate the trust you place in us when you choose to visit our website, and we take that responsibility seriously. The CELARA Privacy Policy describes how we collect and use personal information about you when you visit our website. 

Please click on the following link to go to our Privacy Policy page.